Privacy Policy
At Arcelor Containers, we recognize that privacy is a significant concern for our clients, especially when dealing with high-value industrial equipment and logistics. This Privacy Policy explains our practices regarding the collection, use, and disclosure of your information. By using our website or purchasing our products, you consent to the data practices described in this statement.
1.1 Information We Collect
Personal and Business Identifiers: We collect your name, company name, job title, billing address, shipping address, email address, and telephone number. This information is essential for generating invoices and coordinating with logistics teams.
Commercial Information: We maintain records of the specific products you purchase or rent (e.g., 40ft High Cube, ISO Tank, Modular Cabin), including any custom modifications or specialized features requested.
Logistics and Site Data: Because our products are oversized, we collect detailed site data, including GPS coordinates, site contact names, gate codes, and sometimes photographs of the delivery area to ensure our heavy-duty trucks can safely navigate the drop-off.
Technical and Usage Data: We automatically collect information about your interaction with our website, such as IP addresses, browser types, and pages visited, to optimize the user experience and prevent fraudulent activity.
1.2 How We Use Your Information
We use the information we collect to:
Process and fulfill your orders, including the coordination of complex freight and cranage services.
Provide customer support and respond to technical inquiries regarding container specifications.
Send order confirmations, delivery status updates, and administrative notices.
Verify your identity and prevent fraudulent transactions, which is critical given the high resale value of our inventory.
Comply with legal obligations, such as federal and state tax reporting and workplace safety regulations.
1.3 Data Sharing and Third-Party Disclosures
Arcelor Containers does not sell, rent, or lease its customer lists to third parties. We only share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Arcelor Containers, and they are required to maintain the confidentiality of your information.
1.4 Data Security and Retention
We secure your personal information from unauthorized access, use, or disclosure using industry-standard SSL encryption and firewalled internal servers. We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements (such as 7-year tax record retention).
1.5 Your Rights and Choices
Depending on your location, you may have the right to request access to the personal information we hold about you, to request that your personal information be corrected or deleted, or to object to certain processing activities. To exercise these rights, please contact our privacy officer at the email address provided in the “Contact Us” section.